Privacy Policy for Heatpumpcylinders.com (UK)
Last Updated: 02/11/2023
Welcome to Heatpumpcylinders.com (referred to as “we,” “us,” or “our”). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your data in accordance with UK data protection laws, including the General Data Protection Regulation (GDPR).
By using Heatpumpcylinders.com, you acknowledge that you have read, understood, and agree to the terms outlined in this Privacy Policy. If you do not agree with these terms, please do not use our website.
We may collect the following types of information:
a. Personal Information
When you make a purchase, create an account, or contact us, we may collect your name, email address, billing and shipping addresses, phone number, and payment information.
b. Usage Information
We collect data about your interactions with our website, such as your IP address, browser type, device information, and pages viewed.
c. Cookies and Tracking Technologies
We use cookies and similar technologies to gather information about your preferences and activities on our site. You can manage cookie settings via your browser.
d. Communication Information
When you contact us via email, chat, or other communication channels, we may collect the content of those messages along with your contact details.
We use your data for the following purposes:
a. Order Processing
To process and fulfil orders, manage payments, and deliver products or services.
b. Account Management
To create and manage your account on Heatpumpcylinders.com.
c. Communication
To respond to enquiries, provide customer support, and send transactional or promotional messages.
d. Website Improvement
To enhance your experience on our website and conduct analytics and research.
e. Legal Compliance
To comply with legal obligations and protect our business interests.
We may share your information with trusted third parties:
a. Service Providers
With partners who support website operations, payment processing, and order fulfilment.
b. Business Transfers
If our business is sold or merged, your information may be transferred to the new entity.
c. Legal Requirements
When required to comply with laws, regulations, or legal processes.
Under GDPR, you have the following rights:
a. Access
Request access to the personal data we hold about you.
b. Rectification
Request correction of any inaccurate or incomplete personal data.
c. Erasure
Request deletion of your personal data, subject to legal or contractual obligations.
d. Data Portability
Request a copy of your data in a structured, machine-readable format.
We implement robust technical and organisational measures to protect your personal information from unauthorised access, disclosure, alteration, or destruction.
We may update this Privacy Policy from time to time. Significant changes will be communicated via our website or by email.
If you have any questions about this Privacy Policy or how we handle your data, please contact us:
By Post:
Tiger Heat Pumps Ltd
The Old Church
55 Grove Road
Harrogate
North Yorkshire
HG1 5EP
By Email:
